PerfectServe Clinician-to-Clinician makes it easy for physicians and nurses to connect with the right clinician, at the right time, in the right way—while enabling physicians to selectively filter and control the communications they receive.
Calls and messages route automatically—according to each doctor’s precise instructions—because PerfectServe assembles and maintains the communications workflow, call schedules, and contact preferences for every medical staff member, for every moment of every day.
A single network platform and directory—accessible via a single number, Web page and mobile apps—connects every clinician. Simply speak or click on a doctor’s name, and calls and messages route accordingly.
The need to refer to and interpret a myriad of lists, call schedules and complex instructions is eliminated, along with the potential for human error.
Automatic documentation and PerfectServe Analytics provides communications transparency and the means for continuous process improvement.
PerfectServe Clinician-to-Clinician Benefits:
- Improves coordination of care by facilitating accurate, timely and reliable communication among doctors, nurses and other clinicians.
- Tightly aligns the hospital with its medical staff and referring physicians.
- Integrates hospital clinical processes with physician workflows.
- Increases physician satisfaction by giving doctors more control over their communications—which saves them time by reducing unnecessary interruptions, and mistakes.
- Increases nursing satisfaction by eliminating waste—which increases productivity and gives them more time in direct patient care.
- Reduces length of stay by eliminating delays in reaching attending and consulting physicians.
- Reduces risk of adverse events by eliminating hand-offs and facilitating more direct, reliable and timely clinical communication processes.
- Standardizes the clinical communication processes.
